Shipping policy
Shipping Policy
Shipping Costs
We offer free shipping on all orders within the United Kingdom.
There are no hidden shipping costs at checkout.
Processing & Delivery
All orders are carefully processed within 1–3 business days.
Estimated delivery time within the United Kingdom is 6–10 business days after processing.
Please note that delivery times are estimates and may vary during busy periods, public holidays or due to courier delays.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number, allowing you to follow your order until it arrives.
Shipping Address
Please make sure your shipping address is correct before placing your order. If you notice an error after checkout, please contact us as soon as possible.
Damaged Packages
If your package arrives damaged, please contact our customer support team with your order number and clear photos of the package. We will review the issue and assist you with the next steps.
Returns & Exchanges
For more information about returns and exchanges, please visit our Refund & Return Policy page.